Pearson Education Technical Support

Pearson Education does not offer technical support for this CD.

However, if you have questions specifically relating to the installation process, you can contact Media Support by calling 1-800-677-6337 between 8:00 a.m. and 5:00 p.m. CST, Monday through Friday. You can also get support by filling out the web form located at...

http://247.pearsoned.com/mediaform.html

You should have the following information ready:

• Product Title and Product ISBN

• Computer Make and Model

• RAM Available

• Hard Disk Space Available

• Graphics Card Type

• Sound Card Type

• Printer Make And Model

• Network Connection

• Detailed description of the problem, including the exact wording of any error messages

If you believe that your CD media is defective, you may send it to Pearson Education to exchange for a replacement disk. The new disk can only be sent upon receipt of the defective disk.

Send the defective disk, along with your name and address, to:

Computer Science Editor

Pearson Education

1 Lake Street

Upper Saddle River, NJ 07458